Hard drive in my Macbook died. One of the most annoying things about laptops is that there's no way of fixing them on your own, even if it's something trivial like replacing a hard drive with a new one. I'm going to see how good Apple customer support really is.
Frankly I have been disappointed by pretty much everything Apple. Their hardware is underpowered relative to price, comes in weird configurations, and doesn't even look that pretty after some use because it's so easily scratchable. For example Macbooks don't have a real GPU, but they have a totally useless FireWire port instead of a third USB. Even iPods which seem to be the most popular Apple product all come with crappy earphones and no USB port.
Apple software also ranges from very bad like Safari (why couldn't they simply bundle reskinned Firefox ?) through really horrible like OS X to iTunes which is able to define its own category of suckiness way beyond any other program I know. I haven't ever touched iPhone and I do not intend to, so I'm not going to say anything about it. The only piece of Mac software that I actually liked was TextMate, which obviously wasn't created by Apple. If it was it would be an AppleScript Editor.
Basically Apple sucks and no amount of TextMate bundles and "cool" marketing are going to change that.
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